Contact Mailing List
Japan Intercultural Consulting

About JIC
News & Articles
English Skills
Contact Us

Japanese Business Culture Blog

A blog about communications between Japan and other cultures, particularly in business.

JIC Blogs by Author

To read blogs by specific members select from the list below:


The comment function for this blog is being hosted in our Japan Intercultural Consulting group on LinkedIn. Please join our group and participate in the discussion.

JIC Blogs by Category

To read blogs by specific categories select from the list below:

Book reviews
Business travel to Japan
Foreign firms in Japan
Gaijin in Japan
Human resource management
Japanese business
Japanese companies
Japanese culture
Japanese etiquette
Japanese firms in Africa
Japanese firms in Asia Pacific
Japanese firms in China
Japanese firms in Europe
Japanese firms in India
Japanese firms in Latin America
Japanese firms in N. America
Japanese firms in the Mideast
Japanese management
Japanese manufacturing
Japanese society
Japanese startups
Learning Japanese
Teambuilding with Japanese
Websites of interest
Working with Japanese

Influence of Cultural Differences on Business Processes -- How to Improve Performance
Rochelle Kopp
Mar 13, 2014 01:46 AM
The seventh presentation of our Succeeding in a Japanese Company telesummit is Claudia Romberg talking about Influence of Cultural Differences on Business Processes -- How to Improve Performance. The presentation will be posted at 9 am Pacific on March 13th. To listen, please register at

Claudia lived in Japan for seven years, where she worked as a marketing consultant for Dentsu and other Japanese companies. Since returning to Europe she has worked as consultant, trainer and coach with more than forty companies, joint ventures and M&As in different industries (automotive, electronics, manufacturing, pharmaceutical, consumer products, etc.) and countries (Germany, Netherlands, Belgium, Austria, China and Japan). Claudia specifically focuses on the question of how cultural backgrounds influence a company's performance system and helps cross-cultural teams to improve and align their processes accordingly.

Teamwork is never simple even within the same culture, and when people from different cultures work together on teams, things can become even more complicated. It's easy to blame "miscommunication" for all problems, but Claudia will help us become aware of how unexamined differences in business practices are often at the root of the challenges that teams experience. We'll cover things that companies need to address in order to increase the performance of multicultural teams, and important assumptions about business practices that Japanese bring to the team environment.

During Claudia's call you will discover...
  • Communication is key but it's not enough when improving performance. Here's what else you need to know and do
  • Factors other than communication that can lead to problems when people of different cultural backgrounds work together
  • How Japanese methods of getting work done differ from those used in other countries
  • Beware – what might look like a communication problem can actually be something altogether different
  • How deep differences in the approach to business processes can be used to improve performance

Bookmark and Share


Privacy Policy