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Japanese Business Culture Blog

A blog about communications between Japan and other cultures, particularly in business.



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Book reviews
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Japanese firms in Africa
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Japanese firms in N. America
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Working with Japanese


If I were to capture what I try to do in my work in one phrase, it would be “build trust between Japanese and European business cultures.” How trust is defined, and therefore how it is built is the question I try to tackle in my new book "Shinrai: Japanese Corporate Integrity in a Disintegrating Europe"
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I find litter and wastefulness quite upsetting and often stress in my training how important the tidiness of the workplace is to Japanese customers. I think my obsession with litter picking and keeping things tidy dates back to my time at Japanese school. The Japanese government has even produced a video on the cultural roots of the Japanese urge to keep things tidy and clean.
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This fascinating article(JPNS) explains that the younger generation in Japan use the more formal "-san" with each other at work because they no longer see their companies as family.
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Why Japanese customers won't pay for service
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In a year where fierce political argument and debate has raged in the UK and the US, I thought this article I wrote about the cultural differences in attitudes to argument and debate for the Teikoku Databank News is worth revisiting.
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