Susan holds a B.S. in Psychology and Sociology from Simmons College and an M.B.A. from the J.L. Kellogg Graduate School of Management, Northwestern University.
Susan has executive human resource management experience of exceptional breadth and depth as a result of nearly two decades of work with Official Airline Guides, Inc. The positions she held included Director – Human Resources Development and Vice President – Human Resources. She was responsible for human resource strategic planning, executive coaching, assessment of key staff, employee and corporate communications, as well as the traditional human resource functions of employment, affirmative action, employee relations and counseling, training, benefits and compensation for a company of more than 1,100 employees. She was actively involved in the integration of acquisitions, divestiture of companies and the due diligence process.
Susan pioneered Illinois’ first onsite business day care center, which opened in 1981. She has received national recognition and been a frequent speaker on topics concerning progressive human resource management, innovative programs in training and development, day care, employee wellness and flexible work alternatives.
As a consultant, Susan is experienced in strategic staffing and the impact of restructuring and re-engineering on organizations and their employees. She has also conducted cultural and organizational assessments that included recommendations for alternative benefit programs and employment policies. Susan has taught at DePaul University and Lewis University Business School. She is on the boards of the Evanston United Way and Literature for All of Us.