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Japanese Business Culture Blog

A blog about communications between Japan and other cultures, particularly in business.

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To read blogs by specific categories select from the list below:

Book reviews
Business travel to Japan
Foreign firms in Japan
Gaijin in Japan
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Japanese business
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Japanese firms in Africa
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Japanese firms in N. America
Japanese firms in the Mideast
Japanese management
Japanese manufacturing
Japanese society
Japanese startups
Learning Japanese
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Working with Japanese

Japan would like to attract more tourists from other countries. But a lot needs to be done to make Japan more tourist-friendly.

On my summer vacation, I discover a circa 1985 Japanese city stuck in amber, except for the new modern art museum.

Attitudes to differences in social status and power in Japan and the UK have a profound effect on customer service.

Why is customer service so frequently bad in Europe, and so consistently good in Japan?

My views on this controversial topic

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