March 17, 2014 Feedback — Receiving from and Giving to Japanese

The eighth presentation of our Succeeding in a Japanese Company telesummit is Yuko Morimoto talking about Feedback — Receiving from and Giving to Japanese. The presentation will be posted at 9 am Pacific on March 13th. To listen, please register at www.JapanInterculturalTelesummit.com.

Yuko began her career at Chase Manhattan Bank in Tokyo, where she worked for over 10 years and served as the Global Coordinator of a global team and facilitated the communication among team members (including Japanese, other Asians, North Americans and Europeans) on international projects. Yuko then moved to Silicon Valley where she lived for over ten years providing communication training and executive coaching for the employees of multinational companies. Yuko joined Japan Intercultural Consulting upon her return to Japan in 2009, and works with our clients as a facilitator and a coach. Using her career experiences spanning the Pacific, she provides insights on how to overcome common cultural challenges with grace and ease.

Non-Japanese who work for Japanese firms often are concerned about a lack of feedback — both positive and negative. Why do Japanese supervisors give so little feedback? And what can an employee do in order to get the information they need in order to know how well they are doing their job? Yuko will discuss the cultural background of how Japanese approach feedback, why Japanese tend to be reluctant to give positive feedback, the meaning behind detailed “corrections” from Japanese, and what to do if you are in a situation where you need to give feedback to someone Japanese.

During Yuko’s call you will discover…

• Your Japanese supervisors and co-workers aren’t giving you feedback – here’s what to do
• Your Japanese supervisor is giving you feedback in the form of many minor negative comments, and it doesn’t seem all that helpful. Why is she doing this and what should you do?
• Your Japanese supervisor hasn’t given you one piece of positive feedback, ever. Is your job in jeopardy?
• Your boss might be giving you constructive feedback and you don’t even know it. Here’s how to tell
• You want to give feedback (positive or negative) to a Japanese coworker. Careful! Here’s what you need to know and the words you can (sometimes) use
• How to improve your relationship with a Japanese supervisor or Japanese colleagues