Hansei: the Japanese method of apologizing to your boss. Learn how to Hansei, and why Americans are so bad at it....
Karoshi simply means ‘Death by overwork’. Find out more about the history of karoshi, and what Japan is doing about in in this 5 minute video....
'Horenso' means spinach, but it is also an important Japanese business acronym. Find out all about it in this quick 3 minute video....
We're defining omotenashi as "wholehearted hospitality" - why Japanese customer service is probably the best in the world. This is the first in our new 3 minute video series on...
Similar to the phrase “getting everyone on the same page”, all decisions are made by group consensus, each part of the organization is listened to and its needs addressed, through...
What looks like interference may simply be "horenso," an acronym for ongoing consultation that is fundamental in Japanese business...
For many Japanese companies it has become apparent that the most attractive prospects for continued growth and success are to be found outside Japan....
Employees are typically placed in a room, often windowless...
