Japanese business keywords

Yokonarabi – Keeping up with the corporate Joneses

Articles, Japanese business, Japanese business keywords by Rochelle Kopp

…There was no business strategy reason, or other explanation. Just doing it because all our competitors were, and we didn't want to be the only one not doing it.”...

simplified A3 planning tool by Katie Anderson

A3 reports – secret to Japanese productivity

Articles, Japanese business, Japanese business keywords by Rochelle Kopp

Once one has become familiar with reading and writing A3 reports, they can certainly increase efficiency…any employee can pick up a report from anywhere else in the company and immediately...

Homegoroshi – Japanese don’t always like positive feedback

Articles, Japanese business keywords, Leadership by Rochelle Kopp

Japanese tend to not want praise for things that they think are not perfect and still need work…Given this negative meaning of compliments, it makes sense that Japanese might feel...

Non-verbal communication in Japanese business

Articles, Cross-cultural communication, Japanese business keywords by Rochelle Kopp

Western communication style relies heavily on words. In contrast, Japanese communication relies less on verbal manipulation, and more heavily on non-verbals. Japanese are able to rely more on...

jinji ido rotations in Japanese companies

Jinji Ido – The Japanese organizational “refresh” button

Articles, HR management, Japanese business keywords by Rochelle Kopp

The HR department is given a degree of power that is beyond what is typical in most western companies, creating a special kind of rhythm to life in a Japanese...

Omoiyari — key to success with Japanese customers

Articles, Customer service, Japanese business keywords by Rochelle Kopp

Japanese customers tend to not ask for what they want, they believe that they shouldn't have to explain...

Americans paint a picture with words…Japanese tell the story with pictures

Articles, Japanese business, Japanese business keywords by Rochelle Kopp

Many Americans discover that using more graphics is effective when working with Japanese. Do Americans find this approach more convincing? Or do they accept the need to use...

Saihatsu boshi – “Those who forget the mistakes of the past are doomed to repeat them”

Articles, Japanese business, Japanese business keywords by Rochelle Kopp

Japanese are often mystified as to why many Americans seem to not be interested in learning from past problems to prevent future ones…quite a contrast from the way many Japanese...

Mi ni tsukeru –Easier done than said in Japan

Articles, Japanese business, Japanese business keywords by Rochelle Kopp

When a movement is repeated over time, a long-term muscle memory is created for that task; eventually allowing it to be performed without conscious effort…...

Madoguchi – Your Japanese “go to” person

Articles, Japanese business, Japanese business keywords by Rochelle Kopp

In Japanese firms, for any project there is always a designated person that people are asked to deal with, and that person is referred to as the madoguchi, which literally...

Japanese business keywords

Yokonarabi – Keeping up with the corporate Joneses

A3 reports – secret to Japanese productivity

Homegoroshi – Japanese don’t always like positive feedback

Non-verbal communication in Japanese business

Jinji Ido – The Japanese organizational “refresh” button

Omoiyari — key to success with Japanese customers

Americans paint a picture with words…Japanese tell the story with pictures

Saihatsu boshi – “Those who forget the mistakes of the past are doomed to repeat them”

Mi ni tsukeru –Easier done than said in Japan

Madoguchi – Your Japanese “go to” person

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Japanese business keywords

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