Impactful Services

Feedback and performance evaluation

Feedback and performance evaluation are key components of a manager’s toolkit, and every manager can benefit from strengthening skills in these areas.

This course takes participants through each step of the performance-management process, from goal-setting to conducting the performance review meeting, and gives specific guidance for achieving clear communication with subordinates. Through practice exercises and role playing, participants increase their confidence in giving substantive feedback and addressing performance issues. They also learn how to increase motivation through sincere and detailed positive reinforcement.