Japanese business

Why Japanese love charts, graphs, and diagrams

Articles, Cross-cultural communication, Japanese business by Rochelle Kopp

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The other day I was teaching a seminar on Working Effectively with Americans to a group of Japanese expatriates from a major electronics manufacturer’s U.S. subsidiary. We were discussing...

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Japanese businesses: one big happy family? no. extended family? yes!

Articles, Japanese business, Working with Japanese by Rochelle Kopp

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"Habatsu," or factions within a Japanese company cause internal competition among groups rather than individuals...

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In Japan hierarchy is no malarky

Articles, HR management, Japanese business, Japanese society by Rochelle Kopp

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Keep a close eye on hierarchy when meeting Japanese colleagues, building teams, and creating rapport...

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How do the Japanese put in their two cents? ringi!

Articles, Japanese business, Japanese business keywords by Rochelle Kopp

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Ringi: The mechanism Japanese companies use to create consensus and approve decisions...

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“Bottom-up” decision-making in Japan

Articles, Japanese business by Rochelle Kopp

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Japanese executives set general direction and strategy, but specific implementation bubbles up from below...

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Monotsukuri: valuing hand-craftsmanship in business

Articles, Japanese business, Japanese business keywords by Rochelle Kopp

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Monotsukuri is the philosophical opposite of outsourcing and a source of pride in Japanese business...

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Qu’en est-il des modes de management traditionnels japonais ?

Articles, Global management, Japanese business by Cécile Buckenmeyer

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« Globalisation » est un mot qui devint soudain à la mode au Japon dans les années 90. Vingt ans plus tard, est-il une réalité ?...

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Europe could do with a dose of Japanese customer service

Articles, Customer service, Japanese business by Pernille Rudlin

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Why is customer service so frequently bad in Europe, and so consistently good in Japan?...

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My picks for best books on Japanese culture and business

Articles, Book reviews, Japanese business by Rochelle Kopp

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I had a conversation yesterday with someone about what books would be our top recommendations on Japanese business and culture. I found it VERY hard to answer, as I have...

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How can Japanese firms clarify their mission/vision?

Articles, Japanese business, Leadership by Rochelle Kopp

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Introducing a resource in Japanese that looks at what a vision really is, and how a Japanese company can get one....

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