Japanese culture
Last Updated: 19 Jul 2025 1. Balancing Act 【Column: Leap Before You Look】
Last Updated: 27 Dec 2024 Cultural differences and customer experience
Last Updated: 25 Jun 2025 Too early for cherry blossoms!
Last Updated: 13 Dec 2024 Japanese Communicative Ambiguity: “When does Yes mean Yes?”
Last Updated: 15 Dec 2024 Keeping things tidy is everyone’s job in Japan
I find litter and wastefulness quite upsetting and often stress in my training how important the tidiness of the workplace is to Japanese customers. I think my obsession with litter...
Last Updated: 21 Jun 2020 What Spring means in Japan and Europe
A good time for companies to renew and refresh...
Last Updated: 10 Jun 2025 In Japan, it pays to carry an umbrella – and to be on time
Last Updated: 12 Jul 2020 Honne and Tatemae
My biggest concern about including honne and tatemae when explaining Japanese culture to non-Japanese is that it makes it sound like Japanese have a unique propensity to be liars...