Who we are
Japan Intercultural Consulting is a leading global training and consulting firm focused on Japanese business.
What we do
We help clients increase profitability and employee engagement through improved communication and working relationships in multicultural environments.
Where we operate
With offices and consultants around the world, Japan Intercultural Consulting has facilitators near you who understand your needs and your culture.
Photo by Masami Ataka
My aim in founding our company was to help others avoid the mistakes I made when learning how to work effectively in a Japanese organization.
About the founder
An authority on Japanese business practices and the human resource and cultural challenges faced by Japanese global companies, Rochelle Kopp has more than 25 years of experience supporting close collaboration between people and companies from inside and outside of Japan.
Our team
Keiko Nakano
Japan Representative
Pernille Rudlin
EMEA Representative
Paul Jaffe
New York Representative
Miwa Pierre
Mexico Representative
Claudia Romberg
EU Representative
Gan Kok Seng
Singapore Representative
Sarah Aptilon
Senior Consultant
Tak Kawasaki
Senior Consultant
Julia von dem Bussche-Hünnefeld
Consultant
Masamitsu Kobayashi
Consultant
Yoshiko Muto
Brazil Representative
Alex Fernández de Castro
Consultant
Keiko Takagi
Consultant
Andrew Bender
Senior Consultant
Ayako Hashimoto
Consultant
Jennifer Shinkai
Facilitator
Bryan Jacop
Senior Consultant
Yoshi Ieda
Michigan Representative
Our clients
Supporting dynamic global companies
Japan Intercultural Consulting supports Japanese organizations and non-Japanese organizations that have Japanese customers, suppliers, investors, or partners. We are proud to work with many of Japan’s most prominent firms, and with major global companies interacting with Japan.
News
Company announcements and commentary on current issues
New Year Greetings and 2026 Updates from Japan Intercultural Consulting
As we begin the new year, I would like to extend my sincere thanks to all of you who worked with and
05 January, 2026
Black Friday Savings on All JIC eLearning Courses
Japan Intercultural Consulting has moved all of its eLearning courses to the Thinkific platform—and
28 November, 2025
Beyond Clichés: France’s First Comprehensive Cultural Guide to Japan
Décoder le Japon (Decoding Japan ) was launched a week ago, and has already exceeded its target on K
20 November, 2025
Events
Exciting upcoming events and seminars from Japan Intercultural Consulting
Communicating Effectively with Japanese – February 24, 2026, 2pm-4:30pm EST
A focused, high-impact 2.5-hour seminar for U.S. professionals Working with Japanese colleagues, cus
08 January, 2026
Working Effectively with Japanese Online Seminar (West Coast Time Zone) March 10, 2026, 9am – 4pm PDT
Our Working effectively with Japanese online seminar will answer many of the questions you may have
23 March, 2025
Working Effectively with Americans Online Seminar (East Coast Time Zone) March 24, 2026, 9am – 4pm EDT
This seminar is designed to help Japanese gain a better understanding of their American colleagues’
22 March, 2025
Articles
Practical and interesting articles on a wide range of topics relating to Japanese business and culture
23. Cho-Cho San【Column: Leap Before You Look】
Somehow, I am strongly attracted to Puccini’s opera, 蝶々夫人 (Madama Butterfly). I have been to m
04 January, 2026
22. Dare to be Barefoot【Column: Leap Before You Look】
One thing I never 屈服する (gave in to) while living here in the US for many years is to wear shoes insi
20 December, 2025
The culture component and why it matters in management
Let me start with what might at first appear to be a personal story unrelated to cross-cultural mana
06 December, 2025
Publications
Insightful and practical books written by our founder and consultants