Last Updated: 18 Jul 2020 Clearing the air — the power of apology in Japan
If something goes wrong, don't make excuses; take responsibility and apologize....
Working with Japanese
Last Updated: 17 Mar 2022 After five in Japan… happy hour or the crux of the matter? The art of nomunication
After-hours drinking provides an important outlet when Japanese businessmen allow themselves to speak their minds...
Last Updated: 18 Jul 2020 Conveying your expertise to Japanese
How to put your expertise to the best use with Japanese colleagues...
Last Updated: 18 Jul 2020 The art of drawing out information from Japanese colleagues
How information is exchanged in Japanese companies...
Last Updated: 12 Jun 2025 Hansei – apologizing Japanese style
Last Updated: 18 Jul 2020 Japanese status reports are all about the details
How to make status reports that work for your Japanese colleagues and customers...
Last Updated: 12 Jun 2025 Keeping in touch with Japanese customers
Holiday greetings and other ways to keep strong ties with Japanese customers...
Last Updated: 18 Jul 2020 Aisatsu: a happy start to the new year
New year's greetings build stronger relationships with colleagues, customers and suppliers...
Last Updated: 06 Feb 2026 Goals in Japan = raising the bar
How to agree on goals and communicate them in ways that work across cultures...
Last Updated: 18 Jul 2020 Coping with culture shock
The four stages of culture shock and how to manage your way through them...