Cross-cultural communication

what Japanese want to see in written reports

Writing reports the Japanese want to read

Articles, Cross-cultural communication, Working with Japanese by Rochelle Kopp

In any business setting, reports are a crucial tool. When writing reports for your Japanese colleagues, using a few key strategies can decrease frustrations and help you meet your...

things Americans say that drive Japanese crazy

Phrases the Japanese love to hate

Articles, Cross-cultural communication, Working with Japanese by Rochelle Kopp

How you respond to inquiries that are not necessarily in your main area of expertise or responsibility will make a big impact on how you are perceived by Japanese colleagues....

Lost in translation

Articles, Cross-cultural communication, Travel in Japan, Working with Japanese by Rochelle Kopp

American clients visiting Japan on business, feel the translations they get are only a fraction of what they know was really said, and it feels like the most important parts...

Japanese executive communication skills

Articles, Cross-cultural communication, Japanese business, Leadership by Rochelle Kopp

Japanese executives tend to just sit at their desks in their offices. They don’t make the effort to walk around and talk to people. They don’t do anything...

Persuading Japanese

Articles, Cross-cultural communication, Working with Japanese by Rochelle Kopp

There are certain things that Japanese tend to respond to and other things that they tend not to respond to. Knowing some of the dos and don’ts will help...

difficult to tell what Japanese are thinking

Why is it so difficult to tell what a Japanese person is thinking?

Articles, Cross-cultural communication, Working with Japanese by Rochelle Kopp

Japanese communication style is difficult to read because Japanese tend to use fewer words, assuming that you the listener will be able to read between the lines. Some things...

Getting responses from the Japanese

Articles, Cross-cultural communication, Working with Japanese by Rochelle Kopp

Building and maintaining relationships with your Japanese colleagues, along with clearly written requests containing background information, options, and labeling your key issues, will help them respond to your inquiry....

Why don’t Japanese share more information?

Articles, Cross-cultural communication, Working with Japanese by Rochelle Kopp

Due to their struggles using and understanding the English language, Japanese often get exhausted trying to express themselves, and give up before they have communicated all the necessary information. ...

Does videoconferencing work?

Articles, Cross-cultural communication, Meetings by Pernille Rudlin

When it comes to communicating with Japanese counterparts, video conferencing is still no replacement for face-to-face meetings....

Why Japanese love charts, graphs, and diagrams

Articles, Cross-cultural communication, Japanese business by Rochelle Kopp

The other day I was teaching a seminar on Working Effectively with Americans to a group of Japanese expatriates from a major electronics manufacturer’s U.S. subsidiary. We were discussing...

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Cross-cultural communication

Writing reports the Japanese want to read

Phrases the Japanese love to hate

Lost in translation

Japanese executive communication skills

Persuading Japanese

Why is it so difficult to tell what a Japanese person is thinking?

Getting responses from the Japanese

Why don’t Japanese share more information?

Does videoconferencing work?

Why Japanese love charts, graphs, and diagrams

What can we help you achieve?

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Cross-cultural communication

What can we help you achieve?

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