Last Updated: 06 Jun 2025 Qu’en est-il des modes de management traditionnels japonais ? Japanese business, Global management, Articles by Cécile Buckenmeyer Share « Globalisation » est un mot qui devint soudain à la mode au Japon dans les années 90. Vingt ans plus tard, est-il une réalité ?... Read More
Last Updated: 12 Jul 2020 Europe could do with a dose of Japanese customer service Japanese business, Customer service, Articles by Pernille Rudlin Share Why is customer service so frequently bad in Europe, and so consistently good in Japan?... Read More
Last Updated: 17 Mar 2022 After five in Japan… happy hour or the crux of the matter? The art of nomunication Working with Japanese, Japanese business keywords, Articles by Rochelle Kopp Share After-hours drinking provides an important outlet when Japanese businessmen allow themselves to speak their minds... Read More
Last Updated: 18 Jul 2020 Modesty: the talented hawk does not show its claws Japanese culture, Articles by Rochelle Kopp Share Modesty is a virtue in Japanese business and social settings... Read More
Last Updated: 18 Jul 2020 Conveying your expertise to Japanese Working with Japanese, Articles by Patricia Pringle Share How to put your expertise to the best use with Japanese colleagues... Read More
Last Updated: 30 Jun 2025 Saving face: a little discretion can go a long way in Japan Articles by Rochelle Kopp Share Saving face has deep roots in Japanese culture and means more than just avoiding embarassment... Read More
Last Updated: 18 Jul 2020 Warning: ganbaru can be dangerous to your health Japanese business keywords, Articles by Rochelle Kopp Share The widely used term "gambatte" is often poorly translated into English, but remains an essential part of the Japanese work ethic... Read More
Last Updated: 18 Jul 2020 Omoiyari: anticipating a customer’s needs Japanese business keywords, Customer service, Articles by Rochelle Kopp Share The ability to anticipate someone else' needs and fulfill them before they ask is highly prized in Japan.... Read More
Last Updated: 18 Jul 2020 Chosei: the Japanese art of “coordination” in business Japanese business keywords, Articles by Rochelle Kopp Share Japanese often say "coordinate" when they mean "chosei," a key part of how Japanese companies get things done... Read More
Last Updated: 18 Jul 2020 The art of drawing out information from Japanese colleagues Articles, Working with Japanese, Cross-cultural communication by Patricia Pringle Share How information is exchanged in Japanese companies... Read More