Last Updated: 18 Jul 2020 Genba shugi: see it with your own eyes
Japanese managers value investigating problems firsthand, going to the manufacturing floor if necessary...
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Last Updated: 06 Jun 2025 When the going gets tough, the tough gaman
Putting up with difficulties versus speaking out about them -- contrasting approaches in Japanese and American businesses...
Last Updated: 18 Jul 2020 In Japan, much is said between the words…pay attention!
How to understand the grunts, sighs, hisses and hums that are a common part of Japanese conversation...
Last Updated: 18 Jul 2020 Junansei: the power of flexibility in Japan
A flexible attitude toward job responsibilities is essential to working successfully in Japan...
Last Updated: 18 Jul 2020 Multi national teambuilding: pomp, circumstance and t-shirts
Using the trappings of a team to help quickly build a team identity...
Last Updated: 12 Jul 2020 Why some Japanese people prefer British customer service!
Attitudes to differences in social status and power in Japan and the UK have a profound effect on customer service....
Last Updated: 18 Jul 2020 In Japan hierarchy is no malarky
Keep a close eye on hierarchy when meeting Japanese colleagues, building teams, and creating rapport...
Last Updated: 18 Jul 2020 Makaseru: carte blanche decision-making may be hazardous to your company
Japanese companies allow latitude to subsidiary branches, which can make the corporation seem inconsistent...
Last Updated: 18 Jul 2020 How do the Japanese put in their two cents? ringi!
Ringi: The mechanism Japanese companies use to create consensus and approve decisions...
Last Updated: 18 Jul 2020 “Bottom-up” decision-making in Japan
Japanese executives set general direction and strategy, but specific implementation bubbles up from below...