Last Updated: 06 Jun 2025 Qu’en est-il des modes de management traditionnels japonais ?
« Globalisation » est un mot qui devint soudain à la mode au Japon dans les années 90. Vingt ans plus tard, est-il une réalité ?...
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Last Updated: 12 Jul 2020 Europe could do with a dose of Japanese customer service
Why is customer service so frequently bad in Europe, and so consistently good in Japan?...
Last Updated: 17 Mar 2022 After five in Japan… happy hour or the crux of the matter? The art of nomunication
After-hours drinking provides an important outlet when Japanese businessmen allow themselves to speak their minds...
Last Updated: 18 Jul 2020 Modesty: the talented hawk does not show its claws
Modesty is a virtue in Japanese business and social settings...
Last Updated: 18 Jul 2020 Conveying your expertise to Japanese
How to put your expertise to the best use with Japanese colleagues...
Last Updated: 30 Jun 2025 Saving face: a little discretion can go a long way in Japan
Saving face has deep roots in Japanese culture and means more than just avoiding embarassment...
Last Updated: 18 Jul 2020 Warning: ganbaru can be dangerous to your health
The widely used term "gambatte" is often poorly translated into English, but remains an essential part of the Japanese work ethic...
Last Updated: 18 Jul 2020 Omoiyari: anticipating a customer’s needs
The ability to anticipate someone else' needs and fulfill them before they ask is highly prized in Japan....
Last Updated: 18 Jul 2020 Chosei: the Japanese art of “coordination” in business
Japanese often say "coordinate" when they mean "chosei," a key part of how Japanese companies get things done...
Last Updated: 18 Jul 2020 The art of drawing out information from Japanese colleagues
How information is exchanged in Japanese companies...