Last Updated: 18 Jul 2020 How do the Japanese put in their two cents? ringi!
Ringi: The mechanism Japanese companies use to create consensus and approve decisions...
Ringi: The mechanism Japanese companies use to create consensus and approve decisions...
Japanese executives set general direction and strategy, but specific implementation bubbles up from below...
Monotsukuri is the philosophical opposite of outsourcing and a source of pride in Japanese business...
Training in Japan often involves learning by watching -- "minarai" -- rather than by classroom instruction...
How corporate missions affect customer service...
If something goes wrong, don't make excuses; take responsibility and apologize....
« Globalisation » est un mot qui devint soudain à la mode au Japon dans les années 90. Vingt ans plus tard, est-il une réalité ?...
Why is customer service so frequently bad in Europe, and so consistently good in Japan?...
After-hours drinking provides an important outlet when Japanese businessmen allow themselves to speak their minds...
Modesty is a virtue in Japanese business and social settings...