“Ogata heya” or cubicles? thoughts on sharing space
Japanese managers prefer staff to work in one large open room, Americans prefer cubicles, and some companies find a perfect hybrid...
Japanese managers prefer staff to work in one large open room, Americans prefer cubicles, and some companies find a perfect hybrid...
More than just mentor/mentee or senior/junior, the senpai/kohai relationship is the basic organizing feature in a Japanese company...
Japanese managers expect experienced staffers to be self-starters...
"Habatsu," or factions within a Japanese company cause internal competition among groups rather than individuals...
Japanese managers value investigating problems firsthand, going to the manufacturing floor if necessary...
Putting up with difficulties versus speaking out about them -- contrasting approaches in Japanese and American businesses...
How to understand the grunts, sighs, hisses and hums that are a common part of Japanese conversation...
A flexible attitude toward job responsibilities is essential to working successfully in Japan...
Using the trappings of a team to help quickly build a team identity...
Attitudes to differences in social status and power in Japan and the UK have a profound effect on customer service....