Greetings an important tool for reaching out to Japanese
Saying a proper "hello" or "good morning" is a simple gesture much appreciated by Japanese....
Free Resources
Monozukuri — another look at a key Japanese principle
Monozukuri -- "the art, science and craft of making things," and a source of pride in Japan...
Personality traits that work well in Japanese companies
A short list of positive personality traits that make it easier to do business with Japanese companies...
Relationship building leads to succcessful sales in Japan
How to turn a "cold call" into a "warm call" with a Japanese customer....
In Japan familiarity breeds success
Why Japanese firms seem to prefer Japanese suppliers and how American suppliers can compete effectively...
Responsiveness: the key for suppliers of Japanese
Japanese customers expect suppliers to listen to their input and respond to their needs...
Large wallet required in Japan, the club member nation
Loyalty clubs are a popular way of building business in Japan....
In Japan the customer is God
Customer service in Japan rises above...
“Ogata heya” or cubicles? thoughts on sharing space
Japanese managers prefer staff to work in one large open room, Americans prefer cubicles, and some companies find a perfect hybrid...
Senpai & kohai: in Japan, experience is the best teacher
More than just mentor/mentee or senior/junior, the senpai/kohai relationship is the basic organizing feature in a Japanese company...