Keeping in touch with Japanese customers
Holiday greetings and other ways to keep strong ties with Japanese customers...
Free Resources
Japanese status reports are all about the details
How to make status reports that work for your Japanese colleagues and customers...
J-Management:Fresh Perspectives on the Japanese Firm in the 21st Century – Edited by Parissa Haghirian
This book is avowedly “student centred”, created by students of Parissa Haghirian at Sophia University in Tokyo, Japan, without much noticeable intervention from her, although I am sure the "behind...
Itabasami: negotiating between a cultural rock and a hard place
What happens when an overseas manager is caught between the Japanese parent company and the U.S. operation...
Aisatsu: a happy start to the new year
New year's greetings build stronger relationships with colleagues, customers and suppliers...
Hajimemashite: the chance of a lifetime
Handling first encounters properly demonstrates respect, openness and flexibility...
How can Japanese firms clarify their mission/vision?
Introducing a resource in Japanese that looks at what a vision really is, and how a Japanese company can get one....
The san-thing
We almost always get asked to cover how to use Japanese honorifics in our training sessions. There is a simple answer, but unfortunately lots of complicated answers too!...
Goals in Japan = raising the bar
How to agree on goals and communicate them in ways that work across cultures...
Adapting a product or service to Japan
Factors that must be addressed when bringing a new product or service from abroad to Japan...