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Japanese customers tend to not ask for what they want, they believe that they shouldn't have to explain...
I have seen Japanese expatriates coming to Mexico, assuming that Mexicans will be similar in values and behaviors to Americans…anyone familiar with Mexico knows that that is not an accurate...
When it comes to goals set by their organizations, Americans’ sense of practicality tends to take over. In Japan, goals are used to show employees a lofty vision, something...
American employees of Japanese firms tend to measure their career progress against their peers in American firms and thus expect more rapid advancement. An adjustment Japanese firms will need...
When assigning an employee to a transfer, whether it be within Japan or to someplace abroad, Japanese companies typically do not ask employees “Is now a convenient time for you...
Japanese employees have little control over where they are assigned in their companies… Americans will take career planning into their own hands, deciding what they like to do and what...
Many Americans discover that using more graphics is effective when working with Japanese. Do Americans find this approach more convincing? Or do they accept the need to use...
Japanese are often mystified as to why many Americans seem to not be interested in learning from past problems to prevent future ones…quite a contrast from the way many Japanese...
When a movement is repeated over time, a long-term muscle memory is created for that task; eventually allowing it to be performed without conscious effort…...
In Japanese firms, for any project there is always a designated person that people are asked to deal with, and that person is referred to as the madoguchi, which literally...
