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Last Updated: 04 Jun 2025 Finding the hidden value in meetings
It may be that Japanese business people are better at finding value in a seemingly pointless meeting than many Western business people....
Last Updated: 12 Jul 2020 Diverse societies have equally diverse ideas about good service
Why are the Japanese more considerate of other people compared to the British or indeed many other nationalities?...
Last Updated: 17 Jul 2020 Why Japanese love charts, graphs, and diagrams
The other day I was teaching a seminar on Working Effectively with Americans to a group of Japanese expatriates from a major electronics manufacturer’s U.S. subsidiary. We were discussing...
Last Updated: 12 Jul 2020 Greetings an important tool for reaching out to Japanese
Saying a proper "hello" or "good morning" is a simple gesture much appreciated by Japanese....
Last Updated: 17 Jul 2020 Monozukuri — another look at a key Japanese principle
Monozukuri -- "the art, science and craft of making things," and a source of pride in Japan...
Last Updated: 18 Jul 2020 Personality traits that work well in Japanese companies
A short list of positive personality traits that make it easier to do business with Japanese companies...
Last Updated: 18 Jul 2020 Relationship building leads to succcessful sales in Japan
How to turn a "cold call" into a "warm call" with a Japanese customer....
Last Updated: 04 Jun 2025 In Japan familiarity breeds success
Why Japanese firms seem to prefer Japanese suppliers and how American suppliers can compete effectively...
Last Updated: 18 Jul 2020 Responsiveness: the key for suppliers of Japanese
Japanese customers expect suppliers to listen to their input and respond to their needs...