In Japan, much is said between the words…pay attention!
How to understand the grunts, sighs, hisses and hums that are a common part of Japanese conversation...
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How to understand the grunts, sighs, hisses and hums that are a common part of Japanese conversation...
A flexible attitude toward job responsibilities is essential to working successfully in Japan...
Using the trappings of a team to help quickly build a team identity...
Attitudes to differences in social status and power in Japan and the UK have a profound effect on customer service....
Keep a close eye on hierarchy when meeting Japanese colleagues, building teams, and creating rapport...
Japanese companies allow latitude to subsidiary branches, which can make the corporation seem inconsistent...
Ringi: The mechanism Japanese companies use to create consensus and approve decisions...
Japanese executives set general direction and strategy, but specific implementation bubbles up from below...
Monotsukuri is the philosophical opposite of outsourcing and a source of pride in Japanese business...
Training in Japan often involves learning by watching -- "minarai" -- rather than by classroom instruction...