Avoid ”out of sight out of mind” with Japanese colleagues and customers
Using the personal touch to keep yourself in the loop with Japanese customers and colleagues....
Free Resources
Expecting a direct answer from the Japanese may be “difficult”
How to achieve clarity and avoid misunderstanding...
In Japanese restaurants, the customer is not always king
Special orders do upset us, if you’re a restaurant in Japan...
The importance of internal communications – not telepathy – when japanese companies acquire overseas
Many Japanese companies do not have an internal communications function and forget how vital this is when they acquire overseas businesses...
Book Review: Japanland: A Year in Search of Wa, by Karin Muller
A strong-willed young adventurer sets her sights on Japan, only to lock horns with a ferocious home stay mother, in this enjoyable read....
