Last Updated: 18 Jul 2020 Warning: ganbaru can be dangerous to your health
The widely used term "gambatte" is often poorly translated into English, but remains an essential part of the Japanese work ethic...
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Last Updated: 18 Jul 2020 Omoiyari: anticipating a customer’s needs
The ability to anticipate someone else' needs and fulfill them before they ask is highly prized in Japan....
Last Updated: 18 Jul 2020 Chosei: the Japanese art of “coordination” in business
Japanese often say "coordinate" when they mean "chosei," a key part of how Japanese companies get things done...
Last Updated: 18 Jul 2020 The art of drawing out information from Japanese colleagues
How information is exchanged in Japanese companies...
Last Updated: 18 Jul 2020 Saihatsu boshi – learning from mistakes to prevent repeat problems
How Japanese companies analyze errors and implement countermeasures...
Last Updated: 12 Jun 2025 Hansei – apologizing Japanese style
Last Updated: 25 Feb 2025 My picks for best books on Japanese culture and business
I had a conversation yesterday with someone about what books would be our top recommendations on Japanese business and culture. I found it VERY hard to answer, as I have...
Last Updated: 12 Jun 2025 Keeping in touch with Japanese customers
Holiday greetings and other ways to keep strong ties with Japanese customers...
Last Updated: 18 Jul 2020 Japanese status reports are all about the details
How to make status reports that work for your Japanese colleagues and customers...
Last Updated: 21 Jun 2020 J-Management:Fresh Perspectives on the Japanese Firm in the 21st Century – Edited by Parissa Haghirian
This book is avowedly “student centred”, created by students of Parissa Haghirian at Sophia University in Tokyo, Japan, without much noticeable intervention from her, although I am sure the "behind...