Last Updated: 18 Jul 2020 The art of drawing out information from Japanese colleagues
How information is exchanged in Japanese companies...
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Last Updated: 18 Jul 2020 Saihatsu boshi – learning from mistakes to prevent repeat problems
How Japanese companies analyze errors and implement countermeasures...
Last Updated: 12 Jun 2025 Hansei – apologizing Japanese style
Last Updated: 25 Feb 2025 My picks for best books on Japanese culture and business
I had a conversation yesterday with someone about what books would be our top recommendations on Japanese business and culture. I found it VERY hard to answer, as I have...
Last Updated: 12 Jun 2025 Keeping in touch with Japanese customers
Holiday greetings and other ways to keep strong ties with Japanese customers...
Last Updated: 18 Jul 2020 Japanese status reports are all about the details
How to make status reports that work for your Japanese colleagues and customers...
Last Updated: 21 Jun 2020 J-Management:Fresh Perspectives on the Japanese Firm in the 21st Century – Edited by Parissa Haghirian
This book is avowedly “student centred”, created by students of Parissa Haghirian at Sophia University in Tokyo, Japan, without much noticeable intervention from her, although I am sure the "behind...
Last Updated: 18 Jul 2020 Itabasami: negotiating between a cultural rock and a hard place
What happens when an overseas manager is caught between the Japanese parent company and the U.S. operation...
Last Updated: 18 Jul 2020 Aisatsu: a happy start to the new year
New year's greetings build stronger relationships with colleagues, customers and suppliers...
Last Updated: 29 Jun 2025 Hajimemashite: the chance of a lifetime
Handling first encounters properly demonstrates respect, openness and flexibility...