Browse through the hundreds of articles by our team members on a wide variety of topics related to Japanese business and culture. Find articles on specific topics of interest using the search box in the sidebar.
Why is customer service so frequently bad in Europe, and so consistently good in Japan?...
After-hours drinking provides an important outlet when Japanese businessmen allow themselves to speak their minds...
Modesty is a virtue in Japanese business and social settings...
How to put your expertise to the best use with Japanese colleagues...
Saving face has deep roots in Japanese culture and means more than just avoiding embarassment...
The widely used term "gambatte" is often poorly translated into English, but remains an essential part of the Japanese work ethic...
The ability to anticipate someone else' needs and fulfill them before they ask is highly prized in Japan....
Japanese often say "coordinate" when they mean "chosei," a key part of how Japanese companies get things done...
How information is exchanged in Japanese companies...
How Japanese companies analyze errors and implement countermeasures...