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Training for overseas managers at Japanese firms

Articles, Global management, HR management by Rochelle Kopp

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Many Japanese firms are experiencing some difficulty when they attempt to localize key management positions. They are not confident in the capabilities of their locally hired managers, not sure...

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Working effectively with Mexicans – What Japanese companies need to know

Articles, Cross-cultural communication, Latin America by Rochelle Kopp

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Japanese companies often fail to appreciate the unique aspects of Mexican culture. The result, many Japanese firms experience high turnover and other problems in their Mexican operations. These can be...

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Saihatsu Boshi – Key to Japanese problem-solving

Articles, Japanese business keywords, Japanese workstyle by Rochelle Kopp

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Making sure problems don't happen again is a good thing, and the Japanese have developed a structured process for doing this. Many non-Japanese are not comfortable being forthright about...

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Effective selling techniques in Japan

Articles, Japanese business keywords, Marketing by Rochelle Kopp

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An ideal salesperson drops everything and rushes to be at the customer’s side no matter what time it is or where they are. An ideal salesperson exceeds customer expectations,...

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How to cope with a micromanaging Japanese boss

Articles, Working with Japanese by Rochelle Kopp

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Americans expect to have a feeling of control about their work, and a sense of ownership. They may feel that this is lacking when they work with a supervisor...

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Socializing in Japan – handling common tricky areas

Articles, Japanese etiquette, Travel in Japan by Rochelle Kopp

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Spending time with your Japanese colleagues in a relaxed situation outside the office is important for relationship-building. Japanese want to get to know the people they do business...

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Checklist for planning sexual harassment prevention training programs for Japanese participants

Articles, HR management, North America by Rochelle Kopp

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Various issues should be considered when planning sexual harassment prevention training programs for Japanese. Addressing these items will help you ensure that your programs are effective and your company...

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Hosting Japanese visitors at your office

Articles, Japanese etiquette, Marketing by Rochelle Kopp

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It’s important to be prepared when a Japanese customer, supplier, or other guest is going to be visiting your office. Making a good impression is vital to the success...

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The various roles of Japanese expatriates

Articles, Global management, HR management by Rochelle Kopp

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Many Japanese expatriates don’t have a clear idea of what their role is….most don’t even have job descriptions, so it’s no wonder they feel unclear about their mission....

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Building a hybrid culture – Americans and Japanese working together

Articles, Global management, Working with Japanese by Rochelle Kopp

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Japanese and Americans have radically different assumptions about how to communicate, how to make decisions, how to share information, how to run meetings, how to evaluate alternatives, how to deal...

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