Japanese and Americans have radically different assumptions about how to communicate, how to make decisions, how to share information, how to run meetings, how to evaluate alternatives, how to deal...
When wanting to convince someone Japanese to do something in accordance with American customs or commonly-accepted practices, I find that it’s useful to assume that they are not necessarily familiar...
In Japan, customer-supplier relationships are far more close and interdependent than the arm’s length relationships that are considered ideal in many western countries. A track record of good quality and...
There are definitely some pitfalls to avoid when making presentations to Japanese. Understanding how they will process the information being covered along with how it is presented can make...
The care you put into restaurant selection will be appreciated by your Japanese guests, as food is such an important part of Japanese culture and business socializing.. If your...
The Japanese excel at indirect communication, they do it though extreme tact and understatement, rather than irony. When they listen to Americans, the Japanese tend to believe our words and...
American managers in the same situation would likely call a meeting to introduce themselves, Japanese often prefer to keep a low profile and get to know the organization more organically....
Wiggle, a UK based online cycling accessories retailer, has been highly successful thanks to sales both to Japanese and British customers, but listening to a recent presentation by one...
One of the ways to make sure that your meeting has been an effective one is to end with a clear conclusion. A good way to tie up the...
