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Socializing in Japan – handling common tricky areas

Articles, Japanese etiquette, Travel in Japan by Rochelle Kopp

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Spending time with your Japanese colleagues in a relaxed situation outside the office is important for relationship-building. Japanese want to get to know the people they do business...

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Checklist for planning sexual harassment prevention training programs for Japanese participants

Articles, HR management, North America by Rochelle Kopp

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Various issues should be considered when planning sexual harassment prevention training programs for Japanese. Addressing these items will help you ensure that your programs are effective and your company...

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Hosting Japanese visitors at your office

Articles, Japanese etiquette, Marketing by Rochelle Kopp

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It’s important to be prepared when a Japanese customer, supplier, or other guest is going to be visiting your office. Making a good impression is vital to the success...

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The various roles of Japanese expatriates

Articles, Global management, HR management by Rochelle Kopp

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Many Japanese expatriates don’t have a clear idea of what their role is….most don’t even have job descriptions, so it’s no wonder they feel unclear about their mission....

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Building a hybrid culture – Americans and Japanese working together

Articles, Global management, Working with Japanese by Rochelle Kopp

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Japanese and Americans have radically different assumptions about how to communicate, how to make decisions, how to share information, how to run meetings, how to evaluate alternatives, how to deal...

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Providing data effective for persuading Japanese

Articles, Cross-cultural communication, Working with Japanese by Rochelle Kopp

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When wanting to convince someone Japanese to do something in accordance with American customs or commonly-accepted practices, I find that it’s useful to assume that they are not necessarily familiar...

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Preference for Japanese suppliers?

Articles, Customer service, Marketing by Rochelle Kopp

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In Japan, customer-supplier relationships are far more close and interdependent than the arm’s length relationships that are considered ideal in many western countries. A track record of good quality and...

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Successful presentations to Japanese

Articles, Marketing, Presentation skills by Rochelle Kopp

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There are definitely some pitfalls to avoid when making presentations to Japanese. Understanding how they will process the information being covered along with how it is presented can make...

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Choosing a restaurant for dining out with Japanese

Articles, Japanese etiquette, Working with Japanese by Rochelle Kopp

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The care you put into restaurant selection will be appreciated by your Japanese guests, as food is such an important part of Japanese culture and business socializing.. If your...

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Stay away from irony with the Japanese

Articles, Cross-cultural communication, Working with Japanese by Patricia Pringle

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The Japanese excel at indirect communication, they do it though extreme tact and understatement, rather than irony. When they listen to Americans, the Japanese tend to believe our words and...

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